Private medical transport in Italy, booked online
We take care of the journey, right when it matters
Non-emergency medical transport across Italy for patients and the people who care for them. Ambulance, wheelchair-accessible van or medical car: clear price before you confirm.
- Book in 4 steps
- Price shown upfront
- Available 24/7
Prefer to talk to someone? Call 800 931 261 (toll-free from Italy)
- Italian regions covered
- 18
- Authorised partners
- 200+
- Always on
- 24/7
- On Trustpilot
- 4.4★
Vehicles
The right vehicle for every need
Choose based on how your loved one travels. You see the price before confirming, calculated on the actual route.
Medical car
For passengers who can travel seated but need extra assistance.
- Trained driver
- Help getting in and out
Wheelchair-accessible van
Van with a hydraulic lift, for passengers who travel in a wheelchair.
- Hydraulic lift
- Wheelchair on board
Ambulance
For bedridden passengers or people with very limited mobility, with a rescuer on board.
- Stretcher and carry chair
- Rescuer on board
Air ambulance
Repatriation and long-distance transfers, including stretcher on commercial flights.
- Medical escort
- Oxygen on board
Indicative prices. Exact quote online in 30 seconds.
How it works
Book in 4 steps, we handle the rest
Quote in 30 seconds. Booking in 3 minutes.
- 1
Enter pick-up and destination
Search for an address, a hospital or a care home. See distance and travel time right away.
- 2
Choose date and time
Pick the day and time. Same-day availability too.
- 3
Choose the vehicle
Ambulance, medical car or wheelchair-accessible van, priced on your route.
- 4
Confirm and follow the trip
Add notes for the crew, confirm and track the transport in real time.
Free quote in 30 seconds
More than a ride
We accompany them, door to door
Unlike a taxi, the crew collects the passenger wherever they are and accompanies them all the way to the destination.
Peace of mind for you and your loved one
We keep you updated at every step: who is coming, when they arrive and when your loved one reaches the destination. Even if you can't be there.
We pick them up wherever they are
At home, on the ward or in a care home: the crew reaches the passenger, even on upper floors.
Dedicated assistance, always included
The level of assistance is tailored to the passenger's needs.
Selected, authorised partners
Rescue associations, healthcare cooperatives and private operators compliant with regional regulations.
Real-time tracking
Follow the vehicle from assignment to arrival, right from your phone.
Always the nearest partner
We assign the nearest available vehicle: shorter waits and fewer empty kilometres.
Why Niino
Arranging medical transport shouldn't be a hassle
Usually
Complicated bookings
You search, call, write and wait for answers.
Waiting for a price
Messages, calls and emails pile up.
No updates
You don't know where the vehicle is or whether it will be on time.
Too much paperwork
Payments, confirmations, invoices: all on you.
With Niino
Simple booking
Online, on WhatsApp or by phone, with instant confirmation.
Price shown upfront
Clear and transparent before you confirm.
Real-time tracking
From partner assignment to arrival at destination.
No paperwork
Receipts and trip history in your Niino profile.
Coverage
Operating in 18 regions
Over 200 authorised partners: rescue associations, healthcare cooperatives and private medical transport operators compliant with regional regulations.
Frequently asked questions
Does Niino handle emergencies?
No. Niino arranges scheduled, non-emergency medical transport. In an emergency, call 112.
Where does Niino operate?
In 18 Italian regions, through over 200 authorised local partners. You can check your area on the coverage page.
How do I book?
Online in a few minutes: enter pick-up and destination, choose date, time and vehicle, then confirm. You can also book by phone or on WhatsApp.
How much does it cost?
The price depends on distance, vehicle and level of assistance. You see the exact price for your route before confirming.
Can you arrange a repatriation flight to or from Italy?
Yes. We arrange air ambulances and stretcher transfers on commercial flights with a medical escort, and can coordinate with insurers and assistance companies. Request a quote on the medical flights page.
How can I pay?
By card (Visa, Mastercard, Maestro, American Express), PayPal, Google Pay or Apple Pay.
We take care of the journey, right when it matters
Private non-emergency medical transport across Italy. Simple, transparent, reliable.
- Book in 4 steps
- Price shown upfront
- Available 24/7
For medical emergencies call 112. Niino arranges scheduled, non-emergency medical transport.